Politique de remboursement

Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to
request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn
or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of
purchase.
To start a return, you can contact us aticushapewear.com. Please note that any customer
requesting a return is responsible for any return shipping costs. Items sent back to us without first
requesting a return will not be accepted.
You can always contact us for any return question at icushapewear.com.
Damages and issues: Please inspect your order upon reception and contact us immediately if the
item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue
and make it right.
Exceptions / non-returnable items: Certain types of items cannot be returned, like perishable
goods (such as food, flowers, or plants), custom products (such as special orders or personalized
items), and personal care goods (such as beauty products). We also do not accept returns for
hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or
concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and
once the return is accepted, make a separate purchase for the new item.
Refunds: All returns are refunded via store credit in the form of a ICU Shapewear E-Gift Card.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
We do not provide cash refunds. We will accept exchanges within 30 days of the original
purchase date with a valid receipt and all tags attached. We will accept returns for store credit
only within 30 days of the original purchase date with a valid receipt and all tags attached.
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at
any time. Returns/exchanges will NOT be accepted under the following conditions:
Any items that are returned damaged
Any items returned that appear to be worn, washed and/or altered
Any items returned with pet hair, makeup stains and/or tanning solutions
Any items returned with a strong perfume scent, body odor and/or cigarette odor
Any items returned with rips, stains and/or holes Any items that arrive at our facility AFTER
30 days of the original purchase date
Any items returned to our Distribution Center that do not qualify will be discarded.